FAQs

Here Are A Few of Our Frequently Asked Questions - Providing You With The Best Customer Service, Your Feedback Means A Lot To Us. If You Have Any Questions, Contact Us.

 

How Do I Place An Order?

Placing An Order Is Simple. Locating Anywhere You Are On The Website, You Can Click On The Product As You "Add To Cart" Or "Buy Now". After Doing So, If You Clicked On "Add To Cart", Then Scroll Down Until You See The "Check Out" Button And Choose Which Payment You Require: Credit card, Paypal Or Any Other Method.

How Long Does It Take To Process The Order?

It Should Approximately Take 5 - 10 Minutes For Your Item To Be Purchased.

How Is The Item Packaged?

There Are Different Ways of Packaging Your Item. Many Online Stores Vary With Packaging e.g. Paper Packaging, Such As Paper Boards Or Paper Bags; Corrugated Boxes. With Starlex Technology, We Provide Professional Box Packaging For Your Service - It Is Made Free-And-Easy To Deliver At Your Front Door By Hand.

How Long Does Shipping Take?

For our shipping services, it takes 5 -10 days. Depending on the product you choose, they vary. Some will take between 5-9 days (United States, Canada, Australia), and other countries will take 5-7 days (United Kingdom). If you are unsure, here is the guide below.

  • United Kingdom (5 - 7 days)
  • United States (7 - 9 days)
  • Canada (7 - 9 days)
  • Australia (5 - 9 days)
  • Other Countries: Europe (5 - 10 days)

We do provide a 'Track My Order' navigation to update your package. Do not hesitate and feel free to 'Contact Us' if you have any questions.Do Not Hesitate And Contact Us If You Have Any Questions.

How Can I Pay?

We Accept All Major Credit Cards: Visa, Mastercard, Discover, Amex and Paypal.

Is It Safe To Use My Debit Card On This Website?

To Ensure A Safe Payment Procedure, This Website Uses A Dedit Card Processor For Reliable And Secure Internet Payments (Gateway), Keeping All Data Encrypted (AES-256).

Who Can I Contact If I Have A Problem With My Order?

All Inquiries Can Be Forwarded To Us On The Contact Us Page.

Is Checkout On This Site Secure?

Yes. We Take The Upmost Care With The Information That You Provide Us When Placing An Order Through Our Online Store (Or Through Any Other Means). This Server That Hosts Our Store Encrypts The Transmission of All Debit Card And Personal Customer Information Using The Internet-Standard SSL (Secure Sockets Layer) And Protocol.

Will My Personal Information Be Safe?

Any Information Shared With Us Is Private And Confidential. At No Point We Will Share Any Inappropriate Behaviour Or information Without Approving Your Consent To Accept Any Action Made By You. Emails Are Strictly Used For Follow-Ups And Newsletters To Send Out Promotions And Coupons For Discounts.